T-Mobile/Phone ?

[SuzySunshine]

Does anyone know if I "accidentally" ruin my phone before my 2 year contract is up what my options are? I HATE my phone and I'm not eligible for an upgrade until next May!

[Tenacious_D]

We actually messed up our phone and they fought us tooth and nail....we renewed our contract but didn't get the same benefit as a new customer....so lame. We also just let t-mobile for AT@T because DH didn't get service in the hospital and they wanted to charge us the $400 cancellation fee even though they couldn't provide service. Thankfully we got out of that with some major bitchin'...good luck, maybe you will get a much nicer rep than the ones we dealt with.

[spotty_dog]

DH hated his phone so he went in a few months before he was eligible for an upgrade; instead of upgrading he just signed a new contract agreement and that went pretty smoothly. He got their cheapest phone which cost $20 out of pocket.

A few weeks later I...um...had a mishap with my phone. Completely irretrievable. I wasn't able to renew the contract, probably because DH had just done so, and I had to pay out of pocket for the cheapest phone, which turned out to be about $79.99. The store clerk said that their phones average about $250 if you pay full retail.