My mom needs to refinance her condo....

[Phoebe]

and she is very intimidated by the whole process. What national loan lenders have you worked with that were not stressful? I have her checking on a couple local lenders, but she is so slow moving, I thought I could do some leg work for her.

[diggitydot]

I would HIGHLY recommend looking into a local credit union. In my experience, the service level and interest rates are typically better than a large national bank.

[SuzySunshine]

I agree, we just re-fi'd our house and the local bank was able to do WAY better then anyone else.

[spotty_dog]

Local credit union all the way. My AlaskaUSA peeps held my hand both times and it was so smooth and easy. Plus competitive rates.

[Deebs]

We went with a local bank here, and it's been great (the CFO reviewed our info himself to get us to close in a two week time frame after a national bank left us flailing with no loan after being "pure approved"). I will never use a large bank again if I can help it.

[alison]

I agree--go local! I don't know where she's located, but we love Homestreet Bank where we are.

[Phoebe]

Thanks. She belongs to a local credit union that she plans to get info from. I thought she should get s couple sources. Quicken loans approached her via mail, but there closing costs were outrageous.